Downtime in MultiNet services

Incident Report for MultiNet Interactive AB

Resolved

The previously implemented fix has restored all functionality, and we see that response levels are back to normal. We have identified the likely root cause of this incident, and are taking steps to prevent this from occurring again. Thank you for your patience.

Posted May 09, 2022 - 11:24 CEST

Monitoring

A fix has been implemented, and service has been restored. We're monitoring the situation.

Posted May 09, 2022 - 10:49 CEST

Identified

The issue has been identified and we're actively working on remedying the situation. We apologize for the inconvenience, and we will update here as soon as we can.

Posted May 09, 2022 - 10:40 CEST

Investigating

We're currently investigating reports of slow page loads and other indicators of degraded performance in our services.

Posted May 09, 2022 - 10:32 CEST

This incident affected: Lega Online (Lega Online - Login, Lega Online - Frontend, Lega Online - API), DealManager (DealManager - Login, DealManager - Frontend, DealManager - SSO, DealManager - API), EditNews (EditNews - Login, EditNews - Frontend, EditNews - API, EditNews - Send engine), Kundgenerator (Kundgenerator - Login, Kundgenerator - Frontend, Kundgenerator - Tracker servers), Semesterlistan (Semesterlistan - Login, Semesterlistan - Frontend, Semesterlistan - API), and EduAdmin (EduAdmin - Login, EduAdmin - Frontend, EduAdmin - Api).