Emails sent to and from MultiNet services can be slow to reach the recipient and/or be processed

Incident Report for MultiNet Interactive AB

Resolved

The cause has been identified and a fix implemented. Service is now fully operational again.

Posted Sep 07, 2023 - 14:48 CEST

Monitoring

The situation has stabilized and we are now monitoring the flow.

Posted Sep 07, 2023 - 11:57 CEST

Investigating

This issue affects both in- and outgoing emails, e.g. newsletters sent from EditNews and emails with attachments sent to DealManager.

Posted Sep 06, 2023 - 09:59 CEST

This incident affected: DealManager (DealManager - Frontend), Lega Online (Lega Online - Frontend), EduAdmin (EduAdmin - Frontend), and EditNews (EditNews - Send engine).